1.1 These Terms and Conditions for digital products (“T&C”) govern all contractual relationships between:

Swiss Premier Sàrl
Commercial Register No.: CHE-325.733.994
Rue Beau-Séjour 8D
1003 Lausanne
Switzerland
E-mail: contact@swiss-premier.ch

(hereinafter “Provider”)

and the Customer, meaning any natural person or legal entity purchasing or accessing the Provider’s products or services (hereinafter referred to as “Customer”).

1.2 These T&C specifically govern the sale and provision of digital content, digital services, coaching services, consulting services, content creation services, and event participation concluded via the Provider’s website, platforms, or third-party advertising channels. These T&C do not govern other activities of the Provider, including recruitment-related services.

1.3 These services are primarily directed to customers in Switzerland and Europe but may be purchased worldwide. Where mandatory consumer protection laws of the Customer’s country of residence provide additional rights, such rights shall remain unaffected.

1.4 These T&C apply to both consumers and business customers unless expressly stated otherwise.

1.5 The contract language is English. All communications, contractual documents, and legally relevant notices shall be provided in English. Electronic records, including emails, invoices, and access logs, shall be considered valid evidence in any dispute.

1.6 The version of the T&C in effect at the time of the Customer’s order shall apply. The Customer is responsible for providing accurate and up-to-date contact and billing information. The Provider reserves the right to update or revise the T&C for future orders without affecting existing confirmed contracts. The Provider reserves the right to archive previous versions of these T&C. Upon request, the Customer may obtain the version applicable at the time of their order.

2.1 The presentation of products or services does not constitute a legally binding offer but an invitation to submit an order.

2.2 By placing an order, the Customer submits a binding offer to conclude a contract.

2.3 The contract is concluded upon explicit confirmation by the Provider (e.g., confirmation email) or upon provision of the ordered digital product or service. All orders, confirmations, and communications related to the contract are stored electronically and may be used as evidence in any dispute.

2.4 The Customer is responsible for providing accurate and complete contact information.

2.5 By placing an order, the Customer explicitly acknowledges and accepts these Terms and Conditions and the applicable Privacy Policy or Privacy Policies as made available on the Provider’s website at the time of the order, via a checkbox or similar explicit confirmation mechanism.

2.6 Any modification or cancellation of an order by the Customer requires the prior written consent of the Provider.

3.1 Digital products are provided electronically via download, email, or online platform access.

3.2 Access to digital content is granted after successful payment unless otherwise agreed.

3.3 Digital services (including live sessions, coaching, consulting, recruitment-related sessions, and online events) take place at the specified time.

3.4 The Provider does not guarantee or owe any specific economic, financial, professional, recruitment, or personal result. Any outcome depends entirely on individual implementation, market conditions, and other factors beyond the Provider’s control.

3.5 Minor deviations in content, structure, timing, or format do not constitute defects.

3.6 The Provider is not responsible for interruptions, downtime, or access issues caused by technical failures, internet outages, cyberattacks, server failures, or the Customer’s devices, software, or third-party service providers.

3.7 The Provider reserves the right to update, modify, enhance, suspend, or discontinue any digital product or service at its discretion, provided that such modification does not substantially deprive the Customer of the core purchased functionality.

3.8 Minor technical adjustments, improvements, content updates, or structural changes shall not constitute a defect and shall not entitle the Customer to any refund or compensation.

3.9 Force majeure events, including but not limited to natural disasters, governmental restrictions, pandemics, cyberattacks, server failures, strikes, or other circumstances beyond the reasonable control of the Provider, shall release the Provider from obligations affected by such events without liability for damages.

3.10 No Professional Advice
The digital products, coaching, consulting, and related materials provided by the Provider are for informational and educational purposes only. Nothing contained therein constitutes financial, legal, tax, investment, medical, or professional advice. The Customer remains solely responsible for any decisions, actions, or results arising from the use of the content. No fiduciary, advisory, employment, partnership, agency, or professional-client relationship is created between the Provider and the Customer through the purchase or use of any digital product or service. The Customer acknowledges that the Provider does not assume any duty of care beyond the obligations expressly set forth in these T&C.

3.11 Digital products may consist of standalone downloadable content, bundled materials, staged access programs, or automated email sequences providing progressive content. Access to such content may be delivered over time. The structure and format of delivery shall not constitute grounds for cancellation or refund once access to any part of the digital content has commenced.

4.1 The Provider grants the Customer a non-exclusive, non-transferable, non-sub-licensable right to use purchased digital content for private and internal business purposes.

4.2 The licence is unlimited in time and territory unless otherwise stated.

4.3 Without prior written consent, the following is strictly prohibited:

• Transfer, resale, or sub-licensing to third parties

• Public distribution or making content available online

• Commercial exploitation beyond agreed use

• Systematic reproduction

• Sharing login credentials or access data

• Use of automated systems, bots, scraping tools, data mining tools, or similar technologies to access, extract, reproduce, monitor, or index any part of the digital products or website.

4.4 All intellectual property rights remain exclusively with the Provider. The Provider reserves all rights not expressly granted under these T&C.

4.5 Any violation of these licence terms constitutes a material breach of contract. The Provider may terminate access immediately and claim damages. The Customer is responsible for maintaining the confidentiality of access credentials and for all activities occurring under their account.

4.6 Enforcement and Injunctive Relief
In the event of any actual or threatened infringement of the Provider’s intellectual property rights, the Provider shall be entitled to seek injunctive relief, interim measures, and immediate court protection without the need to prove actual damages.
The Provider may also claim statutory damages, contractual damages, and any additional compensation permitted by applicable law.
The use of the Provider’s content, digital products, materials, or proprietary information for the purpose of training artificial intelligence systems, machine learning models, automated content generation systems, or similar technologies is strictly prohibited without prior written consent.

5.1 Prices are those stated at the time of order.

5.2 Payment is due immediately unless otherwise agreed.

5.3 Available payment methods are displayed during checkout.

5.4 All prices are stated in CHF unless otherwise indicated. VAT is included if applicable under Swiss law.

5.5 Customers are solely responsible for any applicable foreign taxes, digital VAT, duties, local charges, or currency conversion costs unless legally required otherwise. The Provider assumes no liability for additional costs arising from international payments, currency conversion, or fluctuations in exchange rates.

5.5.1 The Provider reserves the right to adjust prices, apply value-added tax (VAT), or collect any applicable indirect taxes depending on the Customer’s place of residence or consumption in order to comply with international tax regulations, including but not limited to EU VAT rules (OSS regime). Any such adjustment shall not affect confirmed orders but may apply to future transactions.

5.6 The Provider reserves the right to modify prices, fees, or promotional offers for future orders without affecting confirmed orders. In case of payment default, unjustified chargeback, or fraudulent transaction, access may be suspended and legal steps may be initiated without prior notice.

5.7 Chargebacks and Fraudulent Payment Disputes
In the event of an unjustified chargeback, payment reversal, or fraudulent dispute initiated by the Customer, the Provider reserves the right to suspend access to all digital products and services immediately. The Customer shall reimburse the Provider for any resulting fees, penalties, administrative costs, and damages incurred.

The Provider further reserves the right to pursue legal action and recover outstanding amounts through appropriate legal channels.

6.1 Under Swiss law, there is no general statutory right of withdrawal for online purchases.

6.2 Once access to digital content has been granted, cancellation or refund is excluded unless expressly agreed otherwise. By requesting immediate access to a digital product, or by confirming the purchase via a checkbox or similar explicit confirmation mechanism, the Customer explicitly acknowledges and accepts that no refund is available for digital products once access is granted. The Customer further understands that any statutory right of withdrawal (if applicable in their jurisdiction) may be forfeited.

6.3 Mandatory consumer protection provisions of the Customer’s country of residence remain unaffected where legally applicable. Where mandatory EU or other international consumer laws impose non-waivable rights, such rights shall apply to the extent required by law.

6.4 For Customers located in the European Union or in jurisdictions providing a statutory right of withdrawal for digital content, the Customer expressly:
(a) requests immediate performance of the contract prior to the expiry of the withdrawal period;
and
(b) acknowledges and agrees that the right of withdrawal is lost once the digital content has been made available or access has been granted.

The Provider shall retain proof of the Customer’s explicit consent and acknowledgement in accordance with applicable law.

7.1 The Customer is responsible for ensuring that the purchase and use of the services comply with the laws of their country of residence.

7.2 The Provider does not specifically direct its services to jurisdictions where local registration, licensing, or regulatory approval would be required.

7.3 The Customer confirms that no sanctions, export control regulations, or trade restrictions prohibit the transaction.

8.1 The Provider reserves the right, at its sole discretion, to cancel, postpone, relocate, or modify the format, schedule, content, speakers, or venue of an event for organizational, economic, technical, safety, or other legitimate reasons, including force majeure events such as governmental orders, natural disasters, pandemics, or circumstances beyond reasonable control.

8.2 In case of cancellation by the Provider, participation fees will either be refunded or credited toward a future event, at the Provider’s discretion, unless otherwise communicated. Refunds shall be processed within 30 days. No further claims shall arise.

8.3 The Provider shall not be liable for any travel expenses, accommodation costs, visa fees, insurance costs, loss of income, cancellation fees, or any other direct or indirect expenses incurred by the Customer in connection with the event, regardless of the reason for cancellation, postponement, relocation, or modification.

9.1 The Provider warrants that digital products substantially correspond to the described services.

9.2 Minor deviations that do not significantly impair usability do not constitute defects.

9.3 In case of defect, the Provider may choose between rectification, replacement, or refund.

9.4 Statutory consumer guarantees in jurisdictions where such rights are mandatory remain unaffected to the extent legally required.

10.1 The Provider is liable without limitation for:

• Intentional misconduct

• Gross negligence

• Injury to life, body, or health

10.2 For slight negligence, liability is limited to foreseeable and typical damages.

10.2.1 In any event, the total aggregate liability of the Provider arising out of or in connection with the contract shall be limited to the total amount paid by the Customer to the Provider in the twelve (12) months preceding the event giving rise to the claim.

10.3 Liability for indirect damages, loss of profit, loss of data, business interruption, or consequential damages is excluded to the extent permitted by applicable law, including those arising from force majeure or technical issues.

10.4 Mandatory provisions of applicable product liability laws remain unaffected.

10.5 The Customer is responsible for ensuring proper access, compatibility, security, maintenance, updates, and antivirus protection of their devices and systems used to access digital products. The Customer is liable for any damages, data loss, or access issues arising from their failure to comply with these obligations.

10.6 Indemnification
The Customer agrees to indemnify, defend, and hold harmless the Provider, its directors, officers, employees, contractors, affiliates, and partners from and against any third-party claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees and, where legally permissible, regulatory fines) arising out of or relating to:
(a) misuse of the digital products or services,
(b) violation of these T&C,
(c) infringement of intellectual property rights,
(d) unlawful distribution or sharing of access credentials,
(e) breach of applicable laws or regulations by the Customer.

This indemnification obligation shall survive termination of the contractual relationship.

11.1 The Provider may advertise, promote, market, and distribute its products and services via third-party platforms, including but not limited to LinkedIn, Instagram, YouTube, Pinterest, X, and TikTok, as well as any other social media platforms, advertising networks, marketplaces, affiliate networks, or digital distribution channels used from time to time.

Such platforms act solely as independent third parties and are neither agents, partners, representatives, contractual intermediaries, nor joint venture partners of the Provider. The use of such platforms does not create any partnership, agency, employment, fiduciary, or similar relationship.

The Provider assumes no responsibility or liability for the technical availability, platform policies, algorithmic changes, account suspensions or restrictions, content moderation decisions, advertising performance, integrated payment services operated by such platforms, or any other acts or omissions of third-party platforms, to the fullest extent permitted by applicable law.

11.2 Third-party platforms are not affiliated with the Provider and do not endorse, sponsor, guarantee, or assume any responsibility for the Provider’s products or services, unless expressly stated otherwise in writing by the Provider.

To the fullest extent permitted by applicable law, such platforms bear no liability whatsoever in connection with the advertising, promotion, sale, purchase, access, delivery, or use of the Provider’s products or services. Any claims, disputes, contractual issues, refund requests, or legal actions arising from a purchase shall be exclusively between the Customer and the Provider.

11.3 Marketing materials, advertisements, testimonials, case studies, or promotional statements published on third-party platforms do not constitute legally binding guarantees of specific results, income, business success, financial returns, or any other measurable performance. Any examples presented are illustrative only and depend on individual circumstances and external market conditions.

11.4 The use of third-party platforms may be subject to the respective terms of service, privacy policies, and contractual conditions of such platforms. The Customer is solely responsible for reviewing and complying with those terms. The Provider has no influence over and assumes no liability for the content, enforcement, modification, or interpretation of such third-party terms.

12.1 Personal data is processed in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

12.2 Where applicable, mandatory foreign data protection regulations remain unaffected.

12.3 Further details are regulated in the separate Privacy Policy.

12.4 Data may be transferred outside the EU/EEA for storage or processing. Such transfers are made in compliance with applicable data protection laws, including the GDPR. A summary of data processing rights under the GDPR is available in the Privacy Policy.

13.1 Applicable Law
These T&C shall be governed by Swiss substantive law, excluding conflict of law rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG).

13.2 Jurisdiction
For business customers, the exclusive place of jurisdiction shall be Lausanne, Switzerland.
For consumers, the place of jurisdiction shall be Lausanne, Switzerland unless mandatory statutory provisions of the consumer’s country of residence provide otherwise.

13.3 Amicable Resolution
Before initiating any formal legal proceedings, the Parties agree to attempt in good faith to resolve any dispute arising out of or in connection with these T&C through amicable negotiations.
This provision does not affect any mandatory consumer protection rights.

13.4 Arbitration for Business Customers (B2B)
For business customers (entrepreneurs within the meaning of applicable law), any dispute arising out of or in connection with these T&C shall be finally resolved by arbitration under the Swiss Rules of International Arbitration (Swiss Arbitration Centre), with the seat of arbitration in Lausanne, Switzerland. The language of arbitration shall be English.
This provision does not apply to consumers.

13.5 Limitation of Collective Actions
To the fullest extent permitted by applicable law, the Customer agrees that any claim shall be brought in an individual capacity and not as part of any collective, representative, or class action.
This clause does not apply where mandatory consumer protection laws prohibit such limitation.

If any provision of these T&C is invalid or unenforceable, the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid provision that most closely reflects the economic purpose of the original clause.